Frequently Asked Questions
The questions our customers ask most often. If you can't find the answer you need, reach out to our team directly.
01How is Sikrid BoxPhone different from a typical phone farm?
+
How is Sikrid BoxPhone different from a typical phone farm?
We design and assemble every unit in Thailand ourselves — including firmware and the automation stack. We are not resellers importing finished hardware, which lets us control quality, tune features, and deliver targeted support.
02Will the devices get blocked by major platforms?
+
Will the devices get blocked by major platforms?
Our system is engineered to manage large account volumes without triggering blocks — proxy management, fingerprint isolation, and behaviour simulation are all tuned from real-world production use.
03Is it ready out of the box, or do I need to configure it myself?
+
Is it ready out of the box, or do I need to configure it myself?
Every package includes setup and training by the Sikrid team. Most customers are operational within 1–2 days, depending on fleet size and use case.
04What kinds of workloads does it support?
+
What kinds of workloads does it support?
Live stream automation, marketplace SEO, social media account management, content distribution, and custom workflows tailored to each customer's use case.
05Can you issue tax invoices?
+
Can you issue tax invoices?
Yes, on every order. Sikrid operates as a registered legal entity in full compliance with Thai law. Prices exclude 7% VAT.
06What if I'm not sure how to use it after purchase?
+
What if I'm not sure how to use it after purchase?
Our support team is available 24/7 via LINE, with remote access for troubleshooting and tailored training sessions for each customer's use case.
07Can I scale up later?
+
Can I scale up later?
Absolutely. The platform is designed to scale from 1 to 1000+ devices with no infrastructure rebuild. Additional units integrate into your existing system immediately.
08What types of businesses use BoxPhone?
+
What types of businesses use BoxPhone?
Live commerce, marketplace ranking, content marketing, social media presence, account farming, and any business that needs a scalable digital presence — many of our clients drive enterprise-grade traffic with it.
Can't find your answer? Reach out to our team directly.
Ask on LINE